We are seeking proactive and organised Medical Secretaries & Receptionists for our client’s specialist teams based in Perth, with immediate starts available for the right candidates.
In this role, you will provide high-level secretarial and administrative support to a specialist doctor, ensuring smooth day-to-day clinic operations and exceptional patient care.
Day-to-Day Operations:
- Deliver outstanding patient care with clear and compassionate communication
- Manage and maintain accurate patient data and electronic medical records
- Coordinate patient appointments, referrals, clinic preparation, and follow-ups
- Conduct clinic audits and track outstanding actions
- Preparing and stocking consulting rooms
- Liaising with referring doctors, hospitals, and health funds
- Arranging hospital bookings and procedures
- Screening medical representatives and managing schedules
- Support colleagues and ensure effective handovers during absences
- Perform general administrative duties, including billing and banking (where required)
What We’re Looking For – Selection Criteria:
Mandatory:- Strong knowledge of medical terminology.
- Excellent communication and interpersonal skills.
- High level of professionalism and patient care.
- Previous experience in a similar administrative or secretarial role.
- Strong organisational skills and attention to detail.
- Proactive approach to tasks and ability to work both independently and in a team.
- Proficiency with medical software such as Genie.
- Experience working in a specialist medical practice.
- Diary and meeting management experience.
- Ability to work effectively under minimal supervision.
Key Performance Indicators Include:- Clinics prepared and confirmed two days in advance.
- Timely and effective communication with patients and referrers.
- Accurate and efficient typing, booking, and billing tasks (where applicable).
- Collaborative team communication and support.
- Prompt and professional handling of incoming calls.
- Proactive issue identification and resolution.
Why Join?- Be part of a professional, supportive, and patient-focused team.
- Make a real difference in people’s healthcare journeys.
- Enjoy a varied and rewarding role with strong team collaboration.
How to apply:
If you believe you have what it takes to succeed in this role, we invite you to apply for this opportunity by clicking “Apply Now”.
