About the Organisation
Our client is a respected NDIS disability service provider dedicated to delivering person-centred, high-quality support.
This is your opportunity to play a pivotal role in service continuity, workforce management, and supporting the people behind the care.
About the Role
Based at the corporate office, this role is perfect for someone who thrives in a fast-paced, people-focused environment. You’ll take ownership of rostering and scheduling across Supported Independent Living (SIL), community, and in-home services to ensure seamless delivery of participant supports.
In this role, you will:
- Create and manage rosters for SIL, community, and in-home services
- Match support workers with participants based on skills, preferences, and availability
- Manage planned and unplanned leave, ensuring minimal disruption to service delivery
- Maintain compliance with the S CHADS Award and NDIS service standards
- Monitor staff qualifications, fatigue risks, and shift caps
- Keep accurate records using Shift Care and ensure schedules align with funding plans
- Communicate clearly with staff, families, and management regarding roster changes
- Collaborate with HR, Finance, and Service Delivery teams to support workforce planning
- Provide general administrative support and assist with recruitment coordination
- Support after-hours (on-call) rostering as required
You’re an organised, proactive, and collaborative professional who can stay calm under pressure and balance multiple priorities. You have strong communication skills and a genuine passion for ensuring participants receive the highest quality care.
You will bring:
- Proven experience in rostering or scheduling within NDIS, aged care, or community services
- Strong understanding of the SCHADS Award and NDIS compliance requirements
- Excellent attention to detail, time management, and problem-solving abilities
- Confidence using Microsoft 365 (Teams, Word, Excel) and rostering software such as Shift Care
- A solutions-focused approach with the ability to build strong relationships across teams
- NDIS Worker Screening Check
- Working With Children Check
- National Police Clearance
- WA Driver’s Licence
- Completion of the NDIS Worker Orientation Module
You’ll join a purpose-driven organisation that values its people and takes pride in making a difference every day. This is a fantastic opportunity to use your organisational and communication skills to directly impact the quality of care delivered to participants while being part of a supportive, collaborative team.
How to Apply
Click Apply Now or contact Radhika on 0892153832 or rad@choiceone.com.au for a confidential discussion.
