We are seeking a highly motivated and enthusiastic Medical Secretary/PA to join our friendly team at our clinic located in Subiaco. 

As a Medical Secretary/PA within our Cardiology practice, your key responsibilities will involve proficiently managing administrative tasks, coordinating appointment schedules, overseeing medical records, and delivering exceptional customer service to patients and healthcare providers. 

Hours: 38 per week, Monday to Friday. Work hours will fall between 8.00am - 5.30pm. Flexibility is required with start and finish times to meet clinic requirements.

• Provide comprehensive secretarial support, including clinic co-ordination and preparation, and diary management.

• Demonstrate excellent customer service to parents, ensuring they are well-informed and comfortable.

• Effectively communicate with parents and healthcare providers regarding appointment details/changes, referrals and test requirements.

• Ensure parents are fully informed of all costs/fees and adhere to our payment policy.

• Handle patient accounts generation and receipting.

• Assist in booking, confirming, and managing accounts for testing clinics.

• Coordinate hospital bookings for procedures, tests and admissions.

• Ensure consulting rooms are properly prepared for patient appointments.

• Manage administrative tasks, including data entry, filing, and record-keeping.

• General office administration – perform other duties as required.

• Experienced Medical Secretary/PA or similar role.

• Experience with medical practice management software.

• High level of patient care/customer service and excellent communication skills.

• Ability to multitask, prioritise, and manage time effectively.

• Strong attention to detail and accuracy.

• Knowledge of medical terminology is vital.

• A competitive salary.

• A healthy work-life balance - 38 hours per week for full-time.

• A friendly and supportive team environment.

• Stability in a long established business.