We are seeking a dedicated and proactive Medical Secretary to join our dynamic healthcare team, supporting surgeons, specialists, and physiotherapists. This is a fantastic opportunity to contribute to exceptional patient care while working in a supportive and collaborative environment.
The client takes a holistic, multi-disciplinary approach to managing and treating brain and spine conditions in Western Australia. They deliver high-quality clinical outcomes, supported by a dedicated team of medical professionals.
Key Responsibilities
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Manage clinic operations including appointment preparation, surgical bookings, patient check-in/out, test results, follow-ups, invoicing, and payments
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Handle incoming calls and respond to patient inquiries with professionalism and empathy
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Schedule appointments across multiple locations and specialties
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Maintain accurate patient records and manage correspondence, documents, and administrative tasks
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Support a multidisciplinary team to ensure smooth clinic operations
What We’re Looking For
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Excellent written and verbal communication with a warm, professional phone manner
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Strong organisational skills and ability to prioritise competing tasks
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High computer literacy; proficiency in Genie or other patient management software preferred
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Proactive, reliable, enthusiastic, and committed to continuous improvement
Preferred Experience
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Previous experience in a medical or specialist setting
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Familiarity with supporting surgeons, specialists, or physiotherapists
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Knowledge of medical terminology and clinic workflows
What We Offer
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Permanent full-time position
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Competitive remuneration package
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Supportive, collaborative team environment
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Opportunity to grow professionally and make a real difference in patient care
If you’re looking for a rewarding role, where your work directly supports patients and contributes to a smooth, high-quality healthcare service, click Apply today .
For a confidential discussion, contact Radhika at rad@choiceone.com.au .
